Terms of Service

Acceptance of Terms

Welcome to ClipPilot ("ClipPilot," "we," "us," or "our"). By accessing or using our website, software, or services (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, do not use the Service.

1. Our Services

ClipPilot is an automated, artificial intelligence-driven video creation platform that enables users to generate synchronized multimedia content by inputting text prompts or data. The Service functions by integrating third-party generative AI models to produce images and visual assets, utilizing third-party text-to-speech technology to synthesize audio narrations, and employing cloud-based rendering engines to automatically edit and assemble these visuals, audio, and captions into a final video file.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

The Service, including its source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us. These are protected by copyright and trademark laws and various other intellectual property rights. You are granted a limited, non-exclusive license to access and use the Service solely for your internal business or personal use. You may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit for any commercial purpose whatsoever any part of the Platform Content or Marks without our express prior written permission.

Subject to your full compliance with these Terms and your payment of all applicable subscription or credit fees, we hereby assign to you all rights, title, and interest in and to the specific video and audio files generated by you through the Service ("Generated Output"). You are free to use, publish, and commercialize your Generated Output for your own profit, including use on social media, video platforms, or in advertising. However, you acknowledge that due to the nature of generative artificial intelligence, the Service may produce the same or similar content for other users who provide similar prompts or data. You agree that you will not attempt to enforce any rights in your Generated Output against other users of the Service who may have independently generated similar results.

We do not guarantee that any Generated Output is eligible for copyright protection under any jurisdiction. You are solely responsible for determining the copyrightability and legal status of your Generated Output. Furthermore, you grant us a limited license to use your Generated Output for the purpose of maintaining and improving the Service, or as otherwise necessary to fulfill our obligations under these Terms.

3. User Accounts and Access

To access certain features of ClipPilot, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep this information up-to-date. You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. ClipPilot will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Your account is for your personal or internal business use only. Sharing your login credentials with others, including friends, colleagues, or multiple users within an organization, is strictly prohibited. You may not register an account on behalf of a third party or transfer your account to any other person or entity without our prior written consent. If we detect that an account is being accessed by multiple users or from an unusual number of different IP addresses, we reserve the right to suspend or terminate that account immediately without refund.

We reserve the right to terminate or suspend unpaid or free-tier accounts that have been inactive for a continuous period of twelve (12) months. In the event of such termination, all data associated with the account, including generated videos and saved projects, may be permanently deleted.

4. Subscriptions, Credits, and Payments

Billing Information & Authorization

You agree to provide current, complete, and accurate purchase and account information for all transactions made via the Service. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. All payments shall be in U.S. dollars, and sales tax will be added to the price of purchases as deemed required by us.

Billing and Renewal

Unless you cancel your subscription before your billing date, you agree that your subscription will automatically renew for the same duration as your initial term (e.g., monthly or annually). You authorize us to charge your default payment method for the applicable subscription fee and any taxes upon each renewal.

Cancellation Policy

You may cancel your subscription at any time via your account settings dashboard. Your cancellation will take effect at the end of the current paid term. You will continue to have access to the Service and your accrued credits until that date. We do not provide refunds or credits for any partial subscription periods or unused time. If you cancel, you are responsible for any charges incurred prior to the effective date of cancellation.

Price Changes

We reserve the right to adjust pricing for our Service, credit packages, or subscriptions at any time. However, any price changes to your existing recurring subscription will take effect only following at least thirty (30) days' notice to you (e.g., via email or website notification).

5. Service Credits and Usage Policy

Credit System

The Service operates on a credit system where credits represent the computing resources required to generate videos, audio, and images. Once a generation process is initiated, credits are deducted immediately and are non-refundable, regardless of whether you are satisfied with the AI's aesthetic output or creative choices.

Credit Allocation

Credits are allocated to your account on a monthly basis, regardless of your subscription billing frequency. If you purchase an annual subscription, credits are distributed in equal monthly installments throughout the term. You acknowledge that an annual plan results in a monthly credit issuance, rather than a single immediate lump sum of the total annual credit allowance.

Rollover Policy & Cap

Unused credits may roll over to the next billing cycle, subject to a strict limit. You may accrue a maximum credit balance based on your billing frequency: for monthly subscriptions, the limit is three times (3x) your monthly allowance; for annual subscriptions, the limit is twelve times (12x) the equivalent monthly allowance. Any credits generated or rolled over in excess of this cap will be immediately forfeited.

Expiration & Subscription Requirement

Credits are a benefit of your active subscription status. All accrued credits require an active subscription to be accessible. If your subscription is cancelled, terminated, or expires, all remaining credits in your account will be permanently forfeited at the end of your final billing cycle. Credits have no cash value and are not transferable.

6. Third-Party Services

Our Service relies on third-party APIs. We do not guarantee the continuous availability of these third-party services. If a third-party provider experiences an outage, changes their terms, or ceases operations, the functionality of ClipPilot may be affected.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Infringement of intellectual property or privacy rights.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy, adapt, decipher, decompile, disassemble, or reverse engineer any of the software comprising the Service, including but not limited to the Service's HTML, JavaScript, PHP, or other underlying code.
  • Except as permitted by applicable law, you may not attempt to derive the source code or underlying structure of the Service's algorithms or AI integration methods.
  • Generating any imagery/video of real people without their express consent.
  • Using or attempting to use the Service to generate sexually explicit content, pornography, or highly suggestive material.
  • Creating content that promotes hate speech, discrimination, or the harassment of individuals or groups.
  • Generating content that depicts graphic violence, self-harm, or promotes illegal activities.
  • Attempting to bypass or circumvent any content filters or safety mitigations we have put in place.

8. User Responsibilities & Compliance

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject ClipPilot to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

You are solely responsible for complying with all applicable laws regarding the disclosure and labeling of AI-generated content. If you share or publish content created via ClipPilot, you agree to include any legally required disclosures (e.g., "AI-Generated" or similar metadata) as mandated by your local jurisdiction or the platform where the content is shared.

9. User Content and License

You retain full ownership of all text, prompts, images, audio files, and other multimedia data you upload or provide to the Service ("User Content"). By uploading or providing User Content, you grant to us a worldwide, non-exclusive, royalty-free, fully-paid, and transferable license to host, store, transfer, display, reproduce, and modify your User Content solely for the purpose of operating, providing, and improving the Service. This license includes the right for us to sublicense these rights to our third-party AI and cloud infrastructure providers strictly as necessary to process your data and generate your requested video outputs.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to authorize us to use your User Content as described in these Terms. You further warrant that your User Content does not infringe the intellectual property rights, privacy rights, or publicity rights of any third party. You are solely responsible for any User Content you upload, and you agree to indemnify and hold us harmless from any and all claims, losses, or damages resulting from your breach of these warranties.

While we do not claim ownership over your User Content, we reserve the right, in our sole discretion, to remove, pre-screen, or delete any User Content at any time and for any reason, without notice, if we believe such content violates these Terms or our prohibited activities guidelines. We have no obligation to monitor your User Content and are not liable for any statements or representations made within the content provided by you.

10. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

11. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

12. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: http://www.clippilot.app/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

13. Term And Termination

These Terms shall remain in full force and effect while you use the Service. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Service (including blocking certain IP addresses) to any person for any reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or any applicable law or regulation. We may terminate your use or participation in the Service or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are strictly prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, ClipPilot reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

14. Modifications And Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

15. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.

16. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in United States, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Alameda, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

17. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

18. Disclaimer

THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE WILL BE AT YOUR SOLE RISK. CLIPPILOT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE RESULTS OR OUTPUTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE (INCLUDING AI-GENERATED VIDEOS AND IMAGES) WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR YOUR NEEDS.

YOU ACKNOWLEDGE THAT THE SERVICE UTILIZES GENERATIVE ARTIFICIAL INTELLIGENCE TECHNOLOGY, WHICH IS INHERENTLY PROBABILISTIC AND MAY PRODUCE VARIABLE RESULTS. WE DO NOT GUARANTEE THAT GENERATED OUTPUTS WILL STRICTLY ADHERE TO USER-DEFINED PARAMETERS, INCLUDING BUT NOT LIMITED TO DURATION, EXACT FIDELITY, OR SPECIFIC FORMATTING INSTRUCTIONS. ANY DISCREPANCIES BETWEEN YOUR INPUTS AND THE FINAL OUTPUT ARE CONSIDERED INHERENT LIMITATIONS OF THE TECHNOLOGY AND DO NOT CONSTITUTE A DEFECT OR FAILURE OF THE SERVICE.

19. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE six (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $500.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. Contact Information

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: support@clippilot.app.

Last Updated: December 24, 2025